All articles tagged as: rants

Taxpayers are not paying for a wedding!

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Seen so many posts on Facebook, Twitter, etc about “the taxpayer paying for the royal wedding” 🙄 Ok, I’m not a 'royalist', but I am generally quite pragmatic, so firstly; No, we’re not. However, unlike all these ridiculous posts, I tend to like to support my argument with evidence Firstly, the royal family do receive money from the Government, yes. This is the “sovereign grant” and is typically 15% of the total profits of the Crown Estate from two years prior. It could hardly be called a 'hand out', however. The Crown Estate is land, properties, assets owned by the royal family. ALL the profi…

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Why do we keep paying for Eurovision when we will never win?

This is the recurring sentiment by loads of posts I've seen on Facebook and twitter, and they're beginning to grate a little. Most of the time people make stupid outlandish claims like we pay for 1/5th of the cost of Eurovision wherever it's held etc. No, we don't. To all these people complaining about “how much it costs” and “waste of license fee” etc. Do you actually know how much it costs? Or just basing your views on a biased opinion of the BBC or other unsubstantiated anti-Eurovision rhetoric? The BBC doesn’t “pay for it”, but makes a contribution to the EBU which does. The actual costs…

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Argos (again)

The expression "too many cooks" comes to mind. Anywhere I've worked, people take ownership of a customer's case - irrespective of how it arrives. There's usually some sort of ticket which can be transferred between people, but it's not a rabble of individuals all chiming in their own $0.02 My recent experience with Argos just got worse when they tried to be helpful, largely because - it seems - no-one has a clue what anyone else is doing. I want to eMail someone at Argos about this, and try and get a sensible response, but they don't have an eMail address apparently, they only take c…

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Security Theatre and the Airport

I've previously ranted about "security theatre" that we all suffer every time we fly anywhere so imagine my surprise that I write this airside at a major airport holding a bag that's not been X-rayed... how did I get here? That this is even possible, even as an exception, would seem to support that the hassle we go through at the airport is largely pointless. How did I get here? At security I followed the usual requirements like a good sheep (remove my laptop, iPad, don’t have any liquids etc etc) and yet my bag still ends up in the queue to be searched manually. Due to understaffing…

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Argos...

Update 6th November Knew it was too good to be true. Seems Jack completely lied about what they'd done, because apparently the order has been cancelled (again) and I've been refunded (I haven't)... so I now need to phone and re-order the same products (apparently they'll honour the original price, but of course I now have to explain all this again) Update 4th November Doesn't bode well, the promised delivery date never happened :/ Update 2nd November Finally, common sense, Jack (thanks!) in their twitter customer service team offered to get these sent to me next week. Update 1st November Argos…

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HP Ink DRM

I am never buying an @HP product ever again. This “Ink DRM” is a joke, I don’t even want a colour print but I can’t use this paperweight! — Ross McKillop (@rsmck) October 7, 2017 HP X451dw I love this printer, when it works... It's a fraction of the cost of a laser, instantly ready (no warm-up time) and stupidly fast (I believe, at the time, it was the fastest available although I'm sure it's been surpassed by now) at almost a page per second. I also actually don't print much. I bought the printer in 2014 for £249 and, other than the black, it was still running on the original (reduced…

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aqva-usations

Ok, so that pun didn't really work. I've already posted a lengthy rant about aqva bathrooms and their complete lack of customer service after supplying me with defective goods. Well, today, after sending them the recording of the call in which they told me they were sending things out (lying about it) and lodging a chargeback with American Express and making a threat of legal action I got the following; As a goodwill gesture, we will be sending out a set of replacement legs. Now, whether something can be considered a goodwill gesture after weeks of arguing, threats of legal action, and a charg…

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aqva Bathrooms

Another day, another customer service (or lack thereof) rant this time it's the turn of aqva Bathrooms. Turns out this company has directors in common with QS Supplies, a company that I've not dealt with since 2012 for similar reasons and - had I know about the relationship - wouldn't have touched aqva with a bargepole. Seems they're also known as Tiles N Baths Ltd. How difficult is it to order a bath? I placed an order on their website for a product, and shortly received the following; Thank you for your order with AQVA Bathrooms. The products you have ordered is unfortunately not something w…

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Do Not Reply

I am very sorry about our delay in getting back to you, only your message was sent to a 'do not reply' email address, which is not monitored closely. This is the message I got today from a (otherwise very helpful company) because I replied to an order confirmation eMail. What makes it worse is, when I sent the actual reply, I got an immediate auto reply; Thanks for your email. We'll be in contact with you shortly, which can take us up to 7-10 working days We'll be in touch soon. Leaving aside soon being considered almost two weeks what exactly is the point of a do_not_reply@example.com addres…

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Stopping Distances

Following the recent tragic death of Kim Briggs, killed by cyclist Charlie Alliston riding an illegal bike with no front brakes, there's been lot of debate over whether or not he could stop even if the bike was legal. These people often cite the Stopping Distances in the Highway Code which suggest at 20 mph a car should stop in around 6m from when the brakes are applied; This was last updated over thirty years ago, and vehicles have improved a bit since then, so I conducted a (fairly unscientific) experiment to satisfy my own curiosity. A modern car travelling around 20mph took around 2.8m to…

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